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Jez Is a Pin-Up: Train, Forever Sports & Start Your Business Magazine

Well, not quite, and with fashion sense like his I don’t think pin up is ever going to be on the cards but 2015 has been a bit of a busy time for Jez already, appearing on the front cover of the world’s most popular small business magazine, Start Your Business, with a 5 page feature on his approach to changing behaviour in order to improve results; a full page feature in Train magazine (think muscles, not choo choo) and a column in the Like A Boss feature of Forever Sports magazine, plus features in local and national press, radio and Candis magazine.

If you see Jez in print, why not tweet a photo to him @JezRose ?

Here’s Jez proving that he’s not pin-up material:

A 5-page feature and on the cover of Start Your Business magazine

A 5-page feature and on the cover of Start Your Business magazine

Jez in Train magazine

Finding Your Excellence, a full page feature in Train magazine

Like a Boss in Forever Sports magazine

Jez showing that you have to work to be Like A Boss, with Forever Sports magazine

 

 

 

 

 

 

 

 

 

 

About Jez:

Jez Rose is a Behaviourist and accidental motivational speaker specialising in helping organisations to create sensationally effective leadership teams, deliver extraordinary customer service and develop higher performance by turning ordinary conferences and training events into extraordinary, unforgettable experiences…

As an internationally recognised, award-winning thought leader in the field of behaviour change, Jez will captivate you with his hilariously funny yet thought provoking delivery which will ensure everyone takes something away from every conference, event or show.

He’s like the teacher you always wanted to have in school: you’ll laugh, get drawn in by his infectious personality and before you know it, you’re a part of his unique learning experience, all designed to get extraordinary results from ordinary people.

As an extraordinary guest speaker, his passion is to find the most creative and often entertaining ways to learn and change behaviour, in order to create working environments in which people thrive.

Head over to www.thebehaviourexpert.com for free resources, more information on Jez as a keynote speaker and details on how to get your hands on one of his best-selling books, “Have a Crap Day” and “Be a Purple Banana”.

If you’re in the UK and would like to find out how Jez can help you or your team to be extraordinary you can contact Jez on 0208 088 0153. And don’t worry if you’re in the USA, Jez can help you too, just dial +1-646-751-8217

Follow Jez on Twitter @JezRose and on Facebook: Facebook.com/thebehaviourexpert

Listen to Jez on the ‘Brand New Show’ Podcast where The Behaviour Expert meets The Brand Gladiator

Neil Humphrey interviews Jez Rose on the very first episode of the Brand New Show podcast

Neil Humphrey interviews Jez Rose on the very first episode of the Brand New Show podcast

Jez was interviewed by the lovely Neil Humphrey, host of the Brand New Show podcast.

Neil asks Jez about his work as a behaviourist, his background as a comedy performer and why he is so passionate about customer service… and Jez talks a lot about his passion for human behaviour and potential.

Click here to have a listen, we think you’ll enjoy it.

 

About Jez:

Jez Rose is a Behaviourist and accidental motivational speaker specialising in helping organisations to create sensationally effective leadership teams, deliver extraordinary customer service and develop higher performance by turning ordinary conferences and training events into extraordinary, unforgettable experiences…

As an internationally recognised, award-winning thought leader in the field of behaviour change, Jez will captivate you with his hilariously funny yet thought provoking delivery which will ensure everyone takes something away from every conference, event or show.

He’s like the teacher you always wanted to have in school: you’ll laugh, get drawn in by his infectious personality and before you know it, you’re a part of his unique learning experience, all designed to get extraordinary results from ordinary people.

As an extraordinary guest speaker, his passion is to find the most creative and often entertaining ways to learn and change behaviour, in order to create working environments in which people thrive.

Head over to www.thebehaviourexpert.com for free resources, more information on Jez as a keynote speaker and details on how to get your hands on one of his best-selling books, “Have a Crap Day” and “Be a Purple Banana”.

If you’re in the UK and would like to find out how Jez can help you or your team to be extraordinary you can contact Jez on 0208 088 0153. And don’t worry if you’re in the USA, Jez can help you too, just dial +1-646-751-8217

Follow Jez on Twitter @JezRose and on Facebook: Facebook.com/thebehaviourexpert

The most common question I’m asked: Why did I become a motivational speaker?

Jez Rose considers his title vile and believes he is an "accidental motivational speaker".

Jez Rose considers his title vile and believes he is an “accidental motivational speaker”.

I’m asked that question a lot. It’s not exactly at the top of the Careers Advisor’s list of potential career pathways for most 17 year olds. I don’t even remember “guest speaker” being on the list. I took those personality and career tests at school and they suggested I became either a nanny, undertaker or cleaner. Make of that what you will.

Well, the truth is I didn’t intend to become a motivational speaker and actually hate the term, as I’ve written about in other blogs. For a start, most people shudder, or at least screw up their nose when they hear the phrase “motivational speaker”. It’s a vile phrase and when you consider the practicalities of motivating large audiences of people (my audiences range from 50 to over 3,000 individuals), an impossible task.

My story is genuinely one of those “I just stumbled into it” ones. I had no plan to do this and when people ask me how to get into it, it’s a tough one to answer. However, in itself it does provide a useful answer, I believe. If you really want to do something, you’ll find a way to do it. If you don’t get round to doing it, you didn’t want to do it enough. It’s as simple as that. Whether you want to speak at conferences or own your own flower shop, grow your own business, or progress through the corporate ranks, it boils down to determination, self-belief and persistence, does it not? And if we all had that ability, we’d be awash with people achieving things; surrounded by people demonstrating high performance. However, we’re not. It’s because I believe that, despite this, we are all capable of achieving so much more (if we want to), that I, all-be-it accidentally, became a motivational speaker. It’s why I created the online development courses and training programmes to accompany my work and why I’ve written books – because when we’ve got someone else to help us achieve whatever it is that we want to do, studies have shown time and time again that having that someone to inspire you, act as a sounding board, check and reframe your mindset and help to set and achieve your goals makes it so much more likely that you’ll actually achieve.

Viktor E. Frankl, neurologist, psychiatrist, Holocaust survivor and author of the must-read, inspiring book, Man’s Search for Meaning, said: “between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.” Where most people go wrong is that they don’t spend enough time in that space…

 

About Jez:

Jez Rose is a Behaviourist and accidental motivational speaker specialising in helping organisations to create sensationally effective leadership teams, deliver extraordinary customer service and develop higher performance by turning ordinary conferences and training events into extraordinary, unforgettable experiences…

As an internationally recognised, award-winning thought leader in the field of behaviour change, Jez will captivate you with his hilariously funny yet thought provoking delivery which will ensure everyone takes something away from every conference, event or show.

He’s like the teacher you always wanted to have in school: you’ll laugh, get drawn in by his infectious personality and before you know it, you’re a part of his unique learning experience, all designed to get extraordinary results from ordinary people.

As an extraordinary guest speaker, his passion is to find the most creative and often entertaining ways to learn and change behaviour, in order to create working environments in which people thrive.

Head over to www.thebehaviourexpert.com for free resources, more information on Jez as a keynote speaker and details on how to get your hands on one of his best-selling books, “Have a Crap Day” and “Be a Purple Banana”.

If you’re in the UK and would like to find out how Jez can help you or your team to be extraordinary you can contact Jez on 0208 088 0153. And don’t worry if you’re in the USA, Jez can help you too, just dial +1-646-751-8217

Follow Jez on Twitter @JezRose and on Facebook: Facebook.com/thebehaviourexpert

When You Think You’re Having A Bad Day – it’s been one hell of a week

Forgive me.

I’m not really a fan of blogs. I enjoy writing them; it’s reading other peoples’ blogs I’m not all that fussed with. I never have been. I don’t think I’ve got anything more important to say than anyone else, don’t get me wrong, I just enjoy a good book or research paper (I know, Mrs Jez is so lucky, right?). I love the idea that in the film Julie and Julia, someone write a daily food blog, charting her adventures through the cookbook of Julia Childs, gaining hundreds of thousands of readers as she did it – and I can see how blogs provide a great platform for free speech, however, like I’m mac not PC; I’m book, not blog.

However. Today, I really do think I’ve got something to say that you should read.

Today, is Tuesday and for the first time ever, I’m using my blog to literally let rip. I’m apologising in advance because I have no other outlet right now and when you’ve read this, you’ll understand why I just have to get this all off of my chest and out of my mind, for my own sanity. I would call Mrs Jez but she’ll be asleep. I’m on my way to America and it’s super early.

What’s the difference?! “Book Motivational Speaker”, “Hire Keynote Speaker”, “Book Guest Speaker”

Are you searching for a motivational speaker? Have you typed into Google “book guest speaker”, or “hire keynote speaker” to help find some suggestions for your conference speaker slot? Did you know that a motivational speaker, guest speaker and keynote speaker are, technically, all quite different things?

As a professional speaker for the past 12 years, I’ve written this handy guide to help you get exactly what you want, with the minimum of awkward surprises!

Wedding Bells, Divorce and Making The Wrong Decision

Mr and Mrs Jez almost 1 year to their engagement

Mrs Jez and I are getting married in 6 days time. People keep asking me if I’m nervous and although I was; I’m excited now – everything has, so far, fallen into place and it’s just time now to enjoy the build up. Actually, as I’m writing I’ve just realised we haven’t done the table plan yet. That’s quite a big omission, although perhaps a food free-for-all would add a certain element of excitement to the wedding meal. Why do they call that a wedding breakfast, even when you’re eating in the afternoon or evening? Anyway, I digress.

I’m told that you’ll want to know more about the wedding, as that’s what people are interested in but I’m not so sure so I’ll share a bit with you that lasts until the end of this paragraph, so you can skip this if you want to miss out all the slushy stuff. We’re getting married on an organic farm in the heart of the English countryside because nature and conservation means a lot to Mrs Jez and I. We’ve extended that sentiment to wedding favours, which are organic wild flower seeds that produce flowers which will attract bees and butterflies. Mrs Jez has had her wedding ring made to fit the unusual, contoured shape engagement ring I proposed to her with and I’ve had a ring commissioned that includes an inside and inset of deer antler (yes, ethically sourced; Bambi wasn’t shot just to make my wedding ring – you can’t say anything on the internet now for fear of someone taking it out of turn). Our food is all made fresh and uses seasonal, organic ingredients and we’re using seasonal flowers found on the farm, which will include weeds and branches. There are some exciting things I’d love to tell you but even Mrs Jez doesn’t know about some of them, so that’ll have to wait until next time. We’re off on honeymoon to the

Probably, Maybe – Possible. How learning Japanese could change your mind

Tabun means possible.

The language we use defines our outlook and our behaviour.

A few weeks ago someone posted a message to my Facebook page; it was from a man called Phill, who had been in the audience at a conference I had presented at.  The message read:

So I’ve recently been learning Japanese. When I came to the word “Tabun” it really stuck out for me. It translates as both “probably” and “maybe”.

I have to admit that this post caught my attention; it’s not every day someone tells you they’ve been learning Japanese (French maybe, Spanish quite possibly but not Japanese) and declares it on your Facebook page. The first thing that struck me was how complicated Japanese looks as a language – but then that’s because I have absolutely no knowledge at all about the characters or how the language is formed. It all looks Greek to me. I imagine psychology and behaviour texts, or even english, looks alien to people who have no knowledge of those things, either. I’ve always thought Japanese must be a very complicated language to learn because it’s everything English isn’t: they

70 Years To The Day Since This…

Bettine Le Beau remembers her time in the Nazi concentration camps but as Jez Rose discovers, she couldn't be more positive.

Bettine Le Beau remembers her time in the Nazi concentration camps but as Jez Rose discovers, she couldn’t be more positive.

It is 70 years to the day that the Nazi concentration camps were liberated. 70 years ago today saw the end of the Holocaust. Jez talks to Bettine Le Beau about her extraordinary life as a Bond Girl, actress, model, author – and Holocaust survivor.

Approximately 11 million people; mostly Jewish but also gipsies, homosexuals and communists, were murdered by the Nazis during the Holocaust. Bettie Le Beau survived. It’s a story of high drama, tension and extreme

“Breaking News” – How To Make A Positive Impact

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Breaking News! Trust can be eroded when we forget the importance of integrity.

Have you ever called a business; maybe your dentist or your hairdressers and clearly got through to a call centre, who the business have outsourced to handle their calls? It’s quite a smart tactic on the business owner’s part, ensuring they capture all of the potential incoming sales. However, what really irritates me is when the person answering the phone pretends to be from or even based at the actual business itself. Desire the fact you know your dentist employs just three people, you can hear hundreds of people chatting in the background and their keyboards all clattering away.

Perhaps you’ve had a sales call at home and the person has been all chatty and pally with you, like you were rekindling some sort of long forgotten moment of friendship. That lack of sincerity and humanity really annoys me and I know it annoys some of you, too, because you tell me! Attempts to get on side with people happen all the time and yet, they often don’t have the affect intended.

This is a classic example, which happened to me just a few weeks ago. You might have heard me on the radio, or seen me on television. Of course, you might not have done either but in order for this post to make sense, I’m going to pull back the curtain and offer you a glimpse into the reality of appearing on radio and television and at the same time, hopefully, provide an opportunity to enhance the impact you make on others.

You see, when a radio station or television channel need someone to comment on a news story, or have an item of interest, which they think you would be the ideal person to respond to or interview about, they, perhaps unsurprisingly, call that person up; or in my case they call my management. Invariably, as is the reality of topical news, that call comes in fairly last minute in response to whatever the news is and if I’m not readily available to talk with them right there and then (which I’m often not), they’ll ask me to call them back. Naturally, they need someone to interview or comment to help liven up the news and vary the pace and tone so it’s more interesting to listen to or watch and what if I don’t get their message until much later and miss the deadline? What if I just don’t bother returning their call? These are, of course, understandable concerns the researcher has and so they move on to someone else, in an attempt to find someone else relevant to be interviewed. Quite often there will be more than one researcher making these calls for people to drop what they’re doing and appear on radio or television, so there are multiple cals happening and messages being left, for people to appear.

Now that’s all understandable and above board but here comes the interesting bit. When I find time to call them back, they may occasionally apologise that they no longer need me as they’ve confirmed with someone else, and I appreciate that very much as it saves my time and everyone knows where they stand. They don’t have to field my communication and I can go back to my work. However, as happened recently, when I call back and go through the many questions the researcher has and lengthy conversation about the topic so that they can gauge that I’m not drunk, off my face on prescription medication or unable to string a coherent sentence together, the researcher becomes very excited that I’d be perfect to appear and they’re very keen to have me on their show… then there will come an awkward, clumsy part of the conversation where the researcher is obviously being given information by someone else; perhaps another researcher or the editor, that they’ve found someone else, or already confirmed someone else. Instead of saying that, the researcher will hurriedly have to put the phone down and apologise for needing to call me back in a moment and when they do, they tell me this (and it’s always this same line): “Hello, Jez? I’m sorry but we’ve had some breaking news so we won’t be needing you for that story as we have to cover this new breaking story”…

That’s fine and I sometimes will tune in, anticipating to see a building collapse with hundreds trapped, or a lottery winner who has bought all of Oxford Street, or a cat that’s been found who looks like Lloyd Grossman, or the Prime Minister who is about to declare war but instead… nothing. Nothing that’s breaking at all. Ever. It was just an attempt to get on side with me so they could ditch the call.

You see, we know when someone isn’t telling the truth and although there are a number of things you can look out for, such as pupil dilation, a change in their normal communication pattern, speeding up over words, touching of the face and an awkwardness about their body language, the most significant thing we all can experience is a lack of sincerity and humanity. The problem when we experience this is that all trust and honesty that has been built with that individual is eroded. We can maintain relationships and in fact strengthen them by admitting when we don’t know an answer, haven’t got the required skills or by offering a truthful response. Because it demonstrates your humanity and, as the old sales cliche goes: people buy people.

[PODCAST INTERVIEW] Getting Them To Deliver Excellent Customer Service

Final_TBE_Jez's Autograph_Banana copyFinally, something on the internet for FREE!

 

I was interviewed by the charming Abraham Venismach recently for his new podcast series all about upping the customer service game and how to deliver excellent levels of service.

You can listen to the interview again here.

Abraham has interviewed the likes of Shep Hyken for this series and is sharing some absolutely golden advice and strategies for