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Cooking Up A First Class Service Offering at Daylesford Farm

the behaviour expert is impressed by what's cooking at daylesford farm

Lucky me spent a whole day at Daylesford Organic Farm cookery school last week as part of my Birthday treat. What an experience.

It’s not the cheapest cookery school out there but I think it was worth every penny. If you’re looking for a nice place to treat yourself, someone else or simply rediscover food – I’d highly recommend it. It’s changed the way I think

Why I’m proud of what I do


It’s sometimes difficult when you’re so passionate about what you do, to not become blinkered by your own excitement and enthusiasm. After all, it doesn’t really matter whether we think we’re great at our job or not – you’re only as good as the last impression you made.

And in my case that can be in front of anything from 50 business executives, 600 sales people or 2,500 teachers – so it’s quite often a pretty big deal. But what I am truly grateful for, is how proud I am of what I do. I get an immense amount of satisfaction out of knowing that every day I wake up, The Behaviour Expert genuinely makes a difference to people’s lives. Hundreds of people each year contact me after they’ve attended one of my learning experiences to tell me that they’re inspired; motivated and have had their passions reawakened. They tell me they’re happier, more driven and enjoying their job more because of things I’ve said. That really is an awesome feeling.

I hate magicians – there’s only one magician that’s good for conferences…

AAA_0122I hate magicians. There, I’ve said it. I’ll live in fear of being attacked by playing cards and rabbit droppings. Well, I don’t hate ALL magicians. Just most of them. And hate is a strong word, so I guess I dislike the vast majority of magicians. Which is a shame, really, because I love the feeling that magic creates when you see good magic: wonder, intrigue, excitement, amazement and – well – magic.
And that’s exactly what I got when I saw Paul Megram perform at a business function I was also working at – great feelings of fascination and astonishment. I’ve see literally hundreds of magicians at functions, awards ceremonies, conferences and parties and the only one to so far have really impressed me, was Paul. He’s got

“Jez Rose is mad – but he’s the best!” – Why does it work?

Some people have said my style is “unconventional”; “out of this world” and “highly energetic” – in fact a client recently said of me in their industry magazine: “Jez Rose is mad – but he’s the best!”. I know my presentations are fun, as that’s intentional, but there’s a serious, scientific foundation to my method…


Humans have pretty poor attention spans, generally. Getting 250 people together in a room, each with their own desires, learning needs and interests means you’re always going to struggle with maintaining everyone’s attention. Natural peaks and drops in the attention of your delegates is normal, however, it can be quite dramatic. The graph below shows how attention span dwindles over time and is immediately perked after a break – that’s why everyone charges out at the slightest hint that there is a coffee break approaching – they need it!

When do 500 people shout “I love Wales!”?…

jez rose the behaviour expert injects energy and humour into business conferences worldwideThis is what 500 people shouting “I love Wales!” looks like! Why do I have a photo of 500 people shouting at me and waving excitedly? I spoke to the Bron Afon team at their annual staff conference in Wales, ahead of the England v Wales rugby match (in which Wales triumphantly won). You’ll notice a couple of people sat down at the front, not joining in. That’s because they’re English.

Jez Rose is The Behaviour Expert. For more information and free resources to help unleash the power of people in your organisation, visit:

Jez Rose is finalist in Young Entrepreneur of the Year category 2013

jez rose the behaviour expert is in the finals of the fsb streamline uk business awards 2013

Customer service, training and behaviour specialist The Behaviour Expert, has been praised for entrepreneurship with the title of Area Finalist, in the Young Entrepreneur of the Year category at the FSB Streamline UK Business Awards 2013.

At the awards ceremony on 18th April 2013 , Jez Rose were recognised as an Area Finalist, by FSB and Streamline judges in recognition of entrepreneurial activities.

“I’m really pleased to be recognised”, said Jez. “Training isn’t the most glamorous industry and can be both cliche and boring, but I’ve been working hard to make sure my brand provides high quality, effective solutions for our clients and to ensure The Behaviour Expert delivers dynamic, unique and memorable keynote presentations, workshops and resources – and this award is the icing on the cake”.

4D immersive, experiential training!

the behaviour expert jez rose creates 4d experiential learning experiences for businesses and teachers
What is 4D Psychological Artistry from The Behaviour Expert?
Jez explains: “The 4D concept was born from having experienced a lot of concepts over the past 10 years, while hosting and lecturing, for break-out sessions that, in my opinion, just didn’t deliver a ROI for the client because the key objectives they required (normally a change in behaviour of staff) weren’t being met. Although fun, occasionally inspiring and more often than not different, they didn’t change behaviour – which is ultimately what the client needs.”
When it is critical to achieve behaviour change from a conference, meeting or training session, there really is nothing else like

50 Uses for a Business Card – my client’s top 10 uses for my metal business card!

IMG_2644My metal business cards have created quite a stir since I started using them in 2012 and it’s sparked a lot of interest and conversation with clients – so much so that some of them have offered alternative uses for them!

The list has got to well over 50 now but here are some of my favourites!…

  • Ice scraper
  • Butter spreader
  • Replacement hotel room key
  • Weapon (not all of my client’s have violent tendencies…)
  • Impromptu cheese knife

What Can The Behaviour Expert Do For You?

the behaviour expert jez rose provides conference hosting and creates memorable keynote presentations on customer service and changing behaviour

I had great fun recently in Munich with new client Boehringer Ingelheim. Invited to host their Make It Happen conference ahead of an international specialist technical symposium and deliver two keynote presentations: one on achieving excellence in customer service and the other on changing behaviour through positive reinforcement.

All 300 international delegates enjoyed the conference and we had a lot of fun while exploring key messages and delivering content that will be retained for a long time to come.

Following on from

Recommended Reading

jez rose the behaviour expert recommends reading certain key books to learn about behaviour change, service and creating extraordinary experiences

I’m often asked by clients which books I’d recommend to help further their knowledge of behavioural psychology, customer service, managing people, or how to have as much energy and passion about changing behaviour as I do. So I’ve put together this reading list with some of my favourite, most-referenced and memorable reads which I’d highly recommend sit on everyone’s shelf. This is a condensed version – the full version featuring

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